Shipping policy
We offer two time slots when it comes to shipping:
8am-12pm and 9am-6pm
Due to temperatures and environments throughout the year, it is not always an option to leave them safely on a front porch. If our team feels that the flowers could be damaged when waiting for their owner, we have the right to contact the recipient prior to the delivery and make sure they will be home. We ask that our customers use these time slots to ask when the recipient will be home, at work, etc.. If the recipient does not answer the door and we feel the flowers are safe on their front porch we will leave them there and contact the customer and or the recipient. We will not redeliver under any circumstance (unless the purchaser pays for delivery twice) as it is the customers responsibility to know when the recipient will be home. We hope that occasions like this are rare and flowers are delivered safety to their happy home and owners!
It is store policy that we will not deliver anything if there is an unleashed dog outside while delivering. We will remain inside of our vehicle and contact the recipient. The safety of our delivery drivers is the most important so thank you for your understanding!